The Certified Manager (CM®) certification is a professional credentialing program that verifies an individual's ability to manage and potential to lead with a level of competency. CM certification is attained by meeting eligibility requirements for education and experience, and passing a series of three CM assessment exams. Program applicants should have prior work experience, but may or may not hold a management title. Employers look to the CM certification to distinguish candidates for hiring and career advancement.
The Certified Manager certification is offered in multiple study formats, from self-study to classroom, to fit your specific needs. The 90-hour learning program covers essential tools and principles for quality management practice that is applicable to any industry. Applicants are allowed 15 months to pass the CM exams and earn the CM certification from the Institute of Certified Professional Managers. Successful applicants also earn the privilege to use the "CM" professional credential as a sign of their competency. Participants can apply online at any time by completing the CM application and purchasing program materials.
The Certified Manager certification is the product of a comprehensive job task analysis of the management profession to identify the knowledge, skills, and abilities required for competent performance on-the-job. Upon attaining CM certification, certificants will possess proof of their qualification to manage and lead in the workplace. CM certification empowers certificants to take control of their careers by positioning themselves for advancement.
The Certified Manager program materials consist of 90 hours of learning organized into three modules:
Provides fundamental leadership and management skills and knowledge
Provides skills and knowledge for improved planning and organizing.
Provides skills and knowledge for improved leading and controlling
Each module of the Certified Manager Program consists of a printed study book, access to ICPM's e-Learning Center, and a CM certification exam. ICPM's e-Learning Center contains multimedia learning resources such as PowerPoints, quizzes, notes and outlines to reinforce learning and to test your knowledge.
The CM certification, inclusive of learning materials, can be purchased by the bundle--one payment of $745 US dollars + shipping--or by the module--three payments of $265 US dollars + shipping. Applicants that do not desire to purchase ICPM's learning materials can purchase the CM application and three exams for $495 US dollars.
Participants have the option to complete the CM certification individually or as part of a group, as described below:
Enjoy the flexibility of studying anytime and anywhere. Enrollment is continuous, allowing applicants to apply online and start right away. A self-directed study agenda is provided to facilitate completion of the CM exams within the 15 months allotted. The CM exams are proctored and may be taken on any computer with reliable internet access. The exams may be scheduled whenever the applicant is ready to test.
Benefit from the rich discussion that occurs in a classroom setting. Instructor-led programs are offered by ICPM's Authorized Instructional and Corporate Partners. Instructional Partners include colleges, universities and training organizations worldwide. Each partner's program varies in duration, format and cost. Specific details can be obtained by contacting Instructional Partners directly. Corporate Partners include organizations that sponsor internal trainings exclusively for their employees. These programs utilize trainers and/or senior managers to deliver instruction at the corporate work site. To inquire about initiating a corporate partnership, contact ICPM at email@example.com or call 540-568-3247.
The three exams that must be passed include:
Together all three Certified Manager exams assess essential analytical skills, knowledge and decision-making skills in the following areas:
For full CM exam specifications, please view the CM Exam Blueprint.
Exams are administered through ICPM's e-Learning Center and may be taken on any computer with reliable Internet access. Separate versions of the CM exams are provided for US and international applicants. US exams contain 120 multiple-choice questions, while international exams contain 100 multiple-choice questions (void of US laws and regulations). Each exam is time limited to a maximum of 120 minutes.
CM exams are proctored and should be taken without assistance from others, notes or reference materials. All CM applicants whose applications were approved on or after October 1, 2015 must take proctored exams and may choose to use either an online or in-person proctor. Click on the "Proctoring Requirements" tab for additional procotoring information.
Test takers receive immediate pass or fail results on-screen and by email. Exams are officially processed on the 16th of each monthy or the next business day. Detailed feedback that highlights strengths and weaknesses in specific content areas is sent by email after this grading. Test takers who pass the exam can use this feedback to help them address areas of weakness, while those who fail can use the feedback to prepare to retake the exam.
New CMs will receive a CM certification packet, including two copies of their CM certificate. These packets will be sent within 4 weeks after the official results of the third and final CM exam have been sent.
ICPM requires that all CM exams be proctored, and has provided applicants with two proctoring options:
ICPM has partnered with ProctorU to provide live, secure, online proctoring for the CM exam. ProctorU's unique system combines the convenience of online testing with the security of live proctoring. Applicants can test anywhere and on any computer with Internet access, a web-cam, and microphone. No special software is needed.
To take the CM exam with ProctorU, an applicant must visit the ICPM ProctorU Exam Portal to create a user account and schedule an appointment to test. Appointments are available 24 hours a day, 7 days a week and should be made at least 72 hours in advance. A $25 fee is payable directly to ProctorU when scheduling an exam. View specific instructions here.
Applicants have the option to use an in-person proctor to observe and monitor their exam. Applicants who choose this option are responsible for securing a proctor that meets the requirements established by ICPM. All proctors must be pre-approved by providing the following documentation to ICPM at least 2 weeks prior to testing:
In order to proctor an ICPM exam an individual must be:
Preferred Proctor Candidates Indlude:
CM certification embodies a commitment to life-long learning in order to stay current on ever changing management practices. As such, Certified Managers are required to recertify in order to continue to use the CM credential.
Recertification is accomplished by meeting two requirements
At the end of the three year renewal period each CM is required to report 45 professional development units (PDUs) to ICPM. ICPM encourages Certified Managers to participate in a variety of different activities to earn the required PDUs. Learn More about professional development requirements for recertification.
All CMs must recertify. Initial CM certification is current for 3 years. CMs are responsible for paying recertification fees beginning one year after their initial certification date, as shown on their CM certificate, and annually thereafter. CMs are also responsible for reporting 45 PDUs beginning 3 years after their initial certification date, and every 3 years thereafter. For example, a CM who attains initial certification on June 16, 2015 is responsible for paying a $50 recertification fee for the first time on June 16, 2016 and for reporting 45 PDUs for the first time by June, 16 2018. Learn More about the recertification process.
Thank you for submitting your Certified Manager (CM) certification application. ICPM will review your application in the next 24 - 72 hours and will email you further instructions on how to get started with the CM certification.
Your professional development is ICPM's number one priority, therefore, do not hesitate to reach out if you have any questions.
Complete a program application to determine your eligibility for the CM Certification. Enrollment is continuous so you can begin your program at any time.